Privacy Policy.
Dash & Shine Pty Ltd (ABN 52 390 595 305) is committed to providing quality services to you. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
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We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
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A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.
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This Personal Information is obtained in many ways, including via our website www.dashandshine.com.au, by correspondence, telephone, email, cookies, and third parties. We don’t guarantee website links or policies of authorized third parties.
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We collect your Personal Information for the primary purpose of providing our services to you, supplying information to our clients, and for marketing purposes. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
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You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing at team@dashandshine.com.au.
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When we collect Personal Information, we will, where appropriate and where possible, explain why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinions about an individual’s:
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Racial or ethnic origin
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Political opinions
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Membership of a political association
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Religious or philosophical beliefs
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Membership of a trade union or other professional body
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Criminal record
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Health information
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Sensitive information will be used by us only:
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For the primary purpose for which it was obtained.
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For a secondary purpose that is directly related to the primary purpose.
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With your consent.
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Where required or authorized by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such cases, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in several circumstances, including:
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To third parties where you consent to the use or disclosure.
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Where required or authorized by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, and unauthorized access, modification, or disclosure.
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When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most Personal Information will be stored in client files, which will be retained for a minimum of 7 years.
Access to Your Personal Information
You may access the Personal Information we hold about you and update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing at team@dashandshine.com.au.
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Dash & Shine Pty Ltd will not charge any fees for your access request but may charge an administrative fee for providing a copy of your Personal Information.
To protect your Personal Information, we may require identification before releasing the requested information.
Maintaining the Quality of Your Personal Information
It is important to us that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not accurate or up-to-date, please contact us as soon as possible so we can update our records and continue providing quality services.
Policy Updates
This Privacy Policy may change from time to time and is available on our website at www.dashandshine.com.au.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
Dash & Shine Pty Ltd
5/115 Edgecliff Road, Woollahra, NSW 2025
Phone: +61 (0) 490 236 291
Email: team@dashandshine.com.au